Privacy Policy
How wardro collects, uses, and protects your information.
Introduction
Welcome to Wardro LLC (“wardro,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, and share information when you use the wardro platform (the “Platform”).
By using the Platform, you agree to this Privacy Policy.
Information We Collect
A. Information You Provide
- Name
- Email address
- Username
- Profile image
- Prompts, reference images, designs, and other content you create or upload
- Messages sent through the Platform
B. Payment Information
Payments are processed by Stripe.
- We do not store your payment information
- Payment data is handled directly by Stripe
C. Automatically Collected Information
We may collect:
- IP address
- Device and browser information
- Usage data (pages visited, interactions, activity)
- Log data
D. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how users interact with the Platform
- Improve performance and user experience
Cookies may include:
- Essential cookies (required for the Platform to function)
- Analytics cookies (to understand usage and improve the product)
You can control cookies through your browser settings.
How We Use Your Information
We use your information to:
- Operate and maintain the Platform
- Enable design creation, sharing, remixing, and purchasing
- Provide AI-assisted design, editing, search, and background-removal features
- Process transactions
- Communicate with you (account updates, notifications, support)
- Improve the Platform and user experience
- Detect and prevent fraud or abuse
Artificial Intelligence and Automated Processing
wardro uses artificial intelligence and machine-learning services to provide design tools. These services include OpenAI for understanding design ideas, design chat, naming, generating, editing, and categorizing designs, creating search representations, and summarizing Platform sessions for internal analytics, and Replicate for automated background removal.
Information processed by AI services
- Your prompts, chat messages, product details, reference images, current designs, related instructions, and relevant Platform activity may be sent to OpenAI to provide AI features and help us understand how those features are used.
- When you use background removal, the image you select is sent to Replicate to create a version with the background removed.
- AI outputs, such as design questions, prompts, names, images, edits, categories, and search representations, may be stored with your account or content to provide the Platform, preserve your work, and improve search and other functionality.
Model training and provider retention
wardro does not use your prompts, chat messages, reference images, designs, or AI-generated outputs to train or fine-tune AI models for wardro.
OpenAI states that it does not use API inputs or outputs to train its models by default unless an API customer expressly opts in, and that API content may be kept in abuse-monitoring logs for up to 30 days unless a legal or security exception applies. Replicate states that inputs, outputs, files, and logs for API predictions are removed after one hour by default. Provider practices may change and are governed by the providers' terms and policies. For more details, review OpenAI's API Data Controls, Replicate's API Data Retention documentation, OpenAI's Privacy Policy and Replicate's Privacy Policy.
Limits of AI output
AI-generated content may be inaccurate, incomplete, unexpected, or similar to existing content. Review AI output before relying on, publishing, or purchasing it. wardro does not use these AI features to make decisions that produce legal or similarly significant effects about you.
Sharing of Information
We may share your information with:
A. Service Providers
- Stripe (payments)
- OpenAI (AI-assisted design, image generation and editing, search, and internal session summaries)
- Replicate (automated image background removal)
- Print-on-demand fulfillment partners (manufacturing and shipping)
- Hosting, analytics, and infrastructure providers
B. Other Users
If you make content public:
- Your designs and profile may be visible
- Other users may interact with and remix your content
C. Legal Requirements
We may disclose information if required to:
- Comply with legal obligations
- Protect rights, safety, or property
Messaging and Social Features
wardro allows users to communicate via messaging and social features.
- Messages may be stored and processed to provide functionality
- Avoid sharing sensitive personal information
Data Retention
We retain your data as long as necessary to:
- Provide the Platform
- Comply with legal obligations
- Resolve disputes and enforce agreements
Your Rights and Choices
You may:
- Access and update your account information
- Request deletion of your account and data
- Opt out of non-essential emails
To make a request, contact: hello@wardro.io
Email Communications
We may send:
- Account-related emails (required)
- Product updates and notifications
- Marketing emails (optional)
You can unsubscribe from marketing emails at any time using the unsubscribe link included in each email.
Security
We take reasonable measures to protect your information.
However, no system is completely secure.
Children's Privacy
wardro is not intended for children under 13.
We do not knowingly collect data from children under 13.
International Users
wardro is based in the United States.
If you use the Platform outside the U.S., your data may be transferred and processed in the U.S.
Changes to This Policy
We may update this Privacy Policy at any time.
Continued use of the Platform means you accept the updated policy.
Contact
Wardro LLC
Email: hello@wardro.io